Below FAQ are some common questions from our customers. If you're question has not been answered or if you have any further questions, please feel free to contact us. We're always here to help!

Products

Shopping at our website is easy! All you have to do is click on the products you would like to purchase and choose the size and add to cart! You may then continue shopping or checkout.
Once you are ready to checkout with the items in your cart, click on the "checkout" button in your shopping cart. All of our payments are processed by Stripe or you may use the PayPal option during checkout.
Please refer to the size guide located on the product page or on the bottom of our page "Ring Size Chart" Ring Size Chart
Yes! We offer custom orders. Please contact us through our contact page. We'll email you back as soon as possible!

Online Shop

We accept all major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments. You may choose to securely checkout directly through our website or checkout with PayPal.

Note: Please make sure the address you provided for us is correct before leaving the checkout page. We will be sending your package to the address you have given us during checkout. We are not liable/responsible for any wrong address.

No, you are not required to have a PayPal account to purchase from this store. You may checkout directly through our secured website checkout.
All payments through our website checkout are processed via Stripe, the top most trusted payment gateways in the world. Stripe uses the highest level of encryption and data security to ensure your details are protected. They securely share your order and delivery details with us, but does not share any of your sensitive payment information.
As soon as you place an order, an order confirmation will be sent to the email address you provided for us during checkout. If for some reason you did not receive the order confirmation, please check your spam folder. Once your order has been shipped, you will receive an email with your tracking number. Please double check and make sure the email address you provided for us during checkout is correct.
We accept exchanges and returns within 14 days of purchase. Please visit our Exchange/Return Policy located at the bottom of our website for more information.

Shipping & Delivery

All orders are shipped Monday - Friday (Excluding Holidays). Orders are shipped in the order it was received.

How long will it take for my order to be shipped?

Standard orders take from 1-2 business days to process and then ship out. If the order has any interior custom engraving, please allow an additional 2 business days for it to ship (We want it to look amazing!).

Orders are shipped USPS First Class Mail with a tracking number so you can keep track of your order. If you need a different form of delivery, please contact us. We also ship by FedEx and UPS.

Need it faster? We have RUSH options available for an extra fee.

We are not responsible for any lost or stolen packages from or to us.
We are not responsible for damage your ring receives while in transport from or to us.

Yes, we ship worldwide!

Exchanges and Returns

We accept exchanges and returns within 14 days of purchase. Please visit our Exchange/Return Policy located at the bottom of our website for more information.

Questions & Concerns

If you have further questions, please feel free to contact us.http://shopzealot.myshopify.com/pages/contact-us

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